隐私政策
Privacy Policy
Your privacy
At Zart, we place a strong emphasis on safeguarding your privacy. This privacy policy (referred to as the "Policy") pertains to our websites such as www.zartusa.com and other websites and services (referred to as the "Site") that either post or link to this Policy. This Policy outlines how Zart collects and manages your personal information when you interact with our Site. It applies exclusively to Zart and the information collected through our Site, and does not extend to individuals or companies that are not employed or managed by Zart. We reserve the right to amend this Policy as needed. Significant changes will be communicated to you through our forums. If there are material changes in how we handle your personal information, we will prominently notify you on the Site or via email before these changes take effect.
We do not share your personal information with third parties for their marketing purposes.
We do not disclose personal information to advertisers.
We have a zero-tolerance policy towards spam.
You may receive occasional email notifications about announcements from Zart, and you have the option to unsubscribe from these notifications at any time using the unsubscribe link provided in each email announcement.
Information We Collect
Our primary goal in gathering personal information is to ensure a personalized, efficient, and enjoyable experience on our website. We are committed to safeguarding the confidentiality of our registered users' personal information and do not disclose it to the public without their consent. Zart collects information when you register and engage in various activities on our website. This includes your full name, valid telephone number, contact/billing details, email address, and shipping address, which are typically required when you choose to become a seller. Upon approval of the seller application, each seller will be assigned a unique Seller ID. Please note that any information you choose to share in your public profile or other public areas of the website may be visible to and utilized by other members, potentially resulting in unsolicited messages. Zart does not assume responsibility for personal information disclosed by users in public forums and encourages discretion.
When you choose to recommend our website to a friend via email, we request their email address to fulfill your request. This third-party information is used solely for sending the requested email and no other purposes. If you decide to import your contacts, we will access this information strictly to update your address book and do not store your password. We do not use the personal information of your contacts for promotional purposes or any other purposes not explicitly authorized by you.
Testimonials, which include users' names, may be posted on our website only with their prior permission. We do not control the personal information users choose to include in their testimonials. If you wish to update or delete your testimonial, please contact us at support@zartusa.com.
We collect some information from your browser, such as your IP address and the page names you visit. This helps us diagnose server issues and manage our website effectively. Your IP address helps us identify you and cater to your specific needs.
Cookies and Other Tracking Technologies:
We utilize cookies, which are small software tags stored by your browser on your hard drive. These help us customize our website to your preferences and allow you to navigate sections of our website without re-entering information. You can choose to decline cookies through your browser settings. We associate cookie information with user accounts to prevent duplicate accounts, but this information is not made public. Occasionally, we may use web beacons and clear gifs on our website to monitor traffic and gather information.
Third-Party Cookies:
From time to time, we may engage third parties to analyze non-personally identifiable usage and statistical information from visitors to improve our website's quality and administration. These third parties use cookies solely to track visitor behavior and do not associate this data with personal information.
Our third-party partners use clear gifs, images, and scripts to assist in managing content on our website. We do not link the information they collect to our customers' or users' personal information.
How We Use Your Information:
The information we collect from Zart members is used to enhance our product offerings, tailor our website's content and layout, and for marketing and statistical purposes. Periodically, we may send you emails about new services or promotions. You can opt out of receiving these communications by updating your account preferences or using the unsubscribe link provided in each email. To access, modify, or delete any of your personal information, please log into your account on our website. We reserve the right to send users service and notification emails, which are essential to your account and cannot be opted out of without deleting your account.
Protection of Seller Sensitive Information
In the process of registering as a Zart seller, sellers are required to provide accurate and valid information due to the involvement of withdrawals and transfers. Zart employs verification services such as Square and Wufoo in our registration forms. Sensitive information is collected through secure, encrypted channels such as WhatsApp and other third-party services. Zart is committed to protecting your sensitive information to the fullest extent and guarantees that this information will not be misused.
Sellers have an obligation to verify and recognize official communications from Zart. Details will be clearly outlined in the approval emails sent upon acceptance of the seller application. To further ensure security, Zart provides security questions as part of our dual authentication process, and sellers are required to safeguard their security information. Zart will not be held liable for any losses incurred due to the disclosure of personal information by users.
We also recommend that sellers adopt additional security measures to ensure the safety of their accounts. If you have any concerns or detect suspicious activity, please contact our customer support team at support@zartusa.com immediately.
Who can access my personal information?
Protecting your personal information is our top priority. We do not share or sell your personal information to third parties under any circumstances. However, certain details may be accessible to others while using our website:
Other visitors to our website may see your user ID, rating, profile information (including optional fields), and items you have listed for sale.
To complete transactions, buyers and sellers are provided with each other's email and postal addresses.
When making an offer, sellers can view your user ID, rating.
Once you share personal information with a buyer or seller on our website, Zart does not have control over how they use that information. It's important to discuss any privacy concerns directly with individuals you interact with on our platform, as the terms you agree upon with them will govern the use of your information. We strongly advise against contacting or conducting transactions outside the platform, as this increases the risk of information, personal, and financial losses. The platform will not be responsible for any losses incurred as a result of such actions.
Zart will disclose your personal information in the following situations:
You have given consent to share the information.
Law enforcement has issued a formal request, such as in response to subpoenas, court orders, or legal processes.
Your actions on our website violate or appear to violate our Terms of Service, and disclosing information could help enforce these terms.
You post a listing that Zart believes, at its discretion, may create liability, and sharing your personal information may mitigate or eliminate such liability.
To facilitate payment processing when you make a purchase, we use third-party payment processors. In case of a dispute, messages exchanged between buyers and sellers may be shared with these processors. They are strictly prohibited from using your personal information for any other purposes. Additionally, we may share data with third-party verification services to comply with marketplace regulations. These services are authorized solely for verification purposes.
This policy does not restrict Zart's ability to (1) transfer, assign, or sell its assets, including those of our website, to a third party, or (2) dispose of its assets in any manner, including through bankruptcy proceedings. Zart does not guarantee the accuracy or completeness of information collected and disclosed through our website and disclaims liability for any issues arising from such information. If there are significant changes to how your personal information is handled due to a business transfer, we will notify you via email or a notice on our website.
Minors
Users under the age of 18 are not permitted to use Zart unless they are supervised by a parent or guardian who is a registered member of Zart.
Your Responsibilities
We place great emphasis on safeguarding all your information on our platform. To help maintain the security of your personal details, please refrain from sharing your password with others. Sharing this information could potentially compromise your status as a buyer or seller. If you suspect unauthorized access to your account or if your password is compromised, please change it immediately. For any questions, feel free to contact us at support@zartusa.com.
We adhere to industry-standard practices to protect your personal information while you use our platform, employing physical and electronic security measures.
Protecting your personal information is a top priority for us. When you enter sensitive information such as credit card details on our order forms, we encrypt the transmission using secure socket layer technology (SSL).
While we take every precaution to secure your data, it's important to note that no internet transmission or electronic storage method is completely secure. By using our platform, you acknowledge the inherent risks associated with online data transmission and storage.
Data Storage Duration
We will keep your information for as long as your account remains active or as necessary to provide you with our services. Should you decide to deactivate your account or request that we cease using your information for service provision, please reach out to us at support@zartusa.com. We will retain and utilize your information as required to adhere to our legal obligations, settle disputes, and enforce our agreements.
Blog and Community Disclosure
When using our bulletin boards, blogs, or chat rooms, please be aware that any personal information you share may be viewed, collected, or utilized by other members of these platforms, potentially resulting in unsolicited messages. We do not take responsibility for personal information voluntarily disclosed in these areas. To request removal of your personal information from our blog or community forum, please contact us at support@zartusa.com. There may be instances where we cannot fulfill your request, and if so, we will provide an explanation for our decision.
Third-Party Websites
Our Site includes links to other websites. Zart does not oversee the privacy practices or content of these external sites. To understand their policies, please review the respective website's policy statement. Visiting a linked site may involve sharing your personal information. Zart disclaims responsibility for any personal information you choose to disclose when accessing other websites through links on our Site.
Behavioral Targeting / Re-Targeting
We collaborate with a third-party advertising network to display ads on our Site or manage our ads on other platforms. Our advertising partner uses cookies and web beacons to collect non-personally identifiable information about your activities on our Site and other websites. This data helps tailor advertising based on your interests.
Single Sign-On
You can sign in to our Site using services like Facebook Connect or an Open ID provider. These services authenticate your identity and may allow you to share certain personal details such as your name and email address with us, facilitating the pre-filling of our sign-up form. Facebook Connect also offers the option to share information about your Site activities on your Facebook profile, enabling you to connect with others in your network.
Social Media Widgets
Our Site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing the Feature.
EU Data Subject Rights
Lawful Basis. If you reside within the European Economic Area or Switzerland (referred to as "EU"), we rely on the following lawful bases as per the General Data Protection Regulation ("GDPR") to process (collect, store, and use) your personal data: (a) it is necessary for the performance of a contract with you; (b) our or a third party's legitimate business interests; or (c) your consent.
Data Transfer Notice. We are situated in the United States and transfer your personal data for processing in the United States. This transfer is made in the absence of an adequacy decision because it is necessary for the performance of a contract with you or with your explicit consent.
Individual Rights and Requests. We provide tools on our website for you to access, delete, or modify any of your personal information by logging into your account. You may also contact us at privacy@zartusa.com to request access to, transfer of, and rectification or erasure of your personal data, or restriction of processing, or to object to processing of your personal data. Please specify the nature of your request and the information that is the subject of your request. We may require you to provide additional information necessary to verify your identity and confirm your status as an EU data subject. We commit to responding to your request within 30 days.
If we are processing your personal data based on your consent, you have the right to withdraw your consent for such processing at any time without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please email us at privacy@zartusa.com.
California Consumer Rights
In addition to the general rights outlined in this policy, residents of California are entitled to additional protections under the California Consumer Privacy Act (CCPA).
Rights of Individuals and Requests from Data Subjects. We provide tools that allow you to access, delete, or modify any of your personal information by logging into your account on our website. You may also contact us at privacy@zartusa.com to request access to, transfer, correction, or deletion of your personal data, or to restrict or object to its processing. Please specify the nature of your request and the information involved. We may ask for additional information to verify your identity and confirm your status as a California resident. We commit to responding to your request within 30 days.
Similar to EU residents, if we process your personal data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal. To withdraw consent, please email us at privacy@zartusa.com.
Non-Discrimination. We do not and will not discriminate against anyone for exercising their rights under the CCPA. This means we will not deny you goods or services, charge you different prices or provide different levels or quality of goods or services, or threaten you with any adverse action for exercising your rights under the CCPA.
